Contact Information
How do I contact Magellan's Member Services?
Member Services are available 24 hours a day, 7 days a week.
- To contact Magellan Member Services for assistance call 800-564-5465.
- If you are deaf or hard-of-hearing, call our TTY number at 800-424-9831.
Magellan's administrative offices are located at:
4129 E. Van Buren Street
Suite 250
Phoenix, AZ 85008
PNO Hours of Operation
Adult PNOs will not start providing services until January 2008. Hours of Operation of Child PNOs are listed below.
Children & Adolescent PNOs
The Southwest Network
2444 E. University Dr., Suite 150
Phoenix, AZ 85034
Phone: 602-304-0014
8 AM - 7 PM Monday through Friday
weekends by appointment
Quality Care Network, Inc.
2017 N. 7th Street
Phoenix, AZ 85006
Phone: 1-888-628-7588 or 480-736-4966
8 AM - 8 PM Monday through Friday
People of Color Network, Inc.
77 East Thomas Road, Ste. 230
Phoenix, AZ 85012
Phone: 602-253-3084
8 AM - 7 PM Monday through Friday
Adult PNOs
The Southwest Network
2444 E. University Dr., Suite 150
Phoenix, AZ 85034
Phone: 602-304-0014
Hours of Operation will be made available as services move under the PNO.
CHOICES Network of Arizona, Inc.
3003 N. Central Ave., Ste. 300
Phoenix, Arizona 85012
Phone: 602-952-3400
www.choicesnetwork.org
Crisis Contact information
Behavioral Health Crisis Line - 800-631-1314;
TTY - 800-327-9254
available 24 hours a day, 7 days a week
Crisis Response Network
The Crisis Response Network responds to behavioral health emergencies 24 hours a day, 7 days a week, 365 days a year. Crisis services are delivered through the Crisis Response Network including mobile crisis teams, dedicated toll-free crisis telephone lines, response including transfers to 911, rapid response to evaluate persons in emergency departments or in the community, rapid response to evaluate children and youth at risk for or who have been removed from their homes, crisis transportation and coordination with the RBHA's Care Management department when inpatient services are needed.
If you have any questions about your services, please call Magellan at 800-564-5465 (TTY: 800-424-9831). For emergencies, call the Crisis Line at 800-631-1314 (TTY: 800-327-9254).
This page last updated: Dec 17, 2008
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