about your PNO
Through Magellan, you and your family will always have a choice of providers for behavioral health services.
Quick Links
Choosing a Provider - Adults
FAQ For Adult Provider Network Organizations 
(86K PDF)
Magellan wants you to have a choice of providers. We want you to have a provider who understands your special needs and wishes, including provider gender (male or female), specialty (type of treatment provided), languages spoken, and location.
You can go directly to the network provider, including a provider network organization (PNO). A recipient may contact any provider in our network to seek services or call any PNO. The provider will talk to Magellan to coordinate your care and services.
Calling Magellan's toll-free number. Recipients and their families may call Magellan at any time at (800) 564-5465 for help accessing a provider by using a dedicated toll-free number, available 24 hours a day, seven days a week.
Accessing Magellan's Web site. You may access Magellan's Web site, www.MagellanofAZ.com, to identify and learn about Magellan's network providers. The information supplied includes contact information for providers and brief descriptions of their services and the populations they serve. You can also obtain directions to providers' offices.
Southwest Network, Inc.
2444 E. University Dr., Suite 150
Phoenix, AZ 85034
Phone: 602-304-0014
Hours of Operation will be made available as services move under the PNO.
http://www.southwestnetwork.org/
CHOICES Network of Arizona, Inc.
3003 N. Central Ave., Ste. 300
Phoenix, Arizona 85012
Phone: 602-952-3400
www.choicesnetwork.org
Choosing a Provider - Children & Adolescents
There will be three children's PNOs in Maricopa County as of September 1, 2007. All three are existing comprehensive service provider (CSP) organizations within Maricopa - Southwest Network, People of Color Network, and Quality Care Network. Child and adolescent recipients and their families have the choice to remain within their current PNO (network). Children and their families may also choose to move to another network by calling Magellan Member Services at (800) 564-5465.
Southwest Network, Inc.
2444 E. University Dr., Suite 150
Phoenix, AZ 85034
Phone: 602-304-0014
8 AM - 7 PM Monday through Friday
weekends by appointment
http://www.southwestnetwork.org/
Quality Care Network, Inc.
2017 N. 7th Street
Phoenix, AZ 85006
Phone: 1-888-628-7558 or 480-736-4966
8 AM - 8 PM Monday through Friday
People of Color Network, Inc.
77 East Thomas Road, Ste. 230
Phoenix, AZ 85012
Phone: 602-253-3084
8 AM - 7 PM Monday through Friday
If you have any questions about your services, please call Magellan at 800-564-5465 (TTY: 800-424-9831). For emergencies, call the Crisis Line at 800-631-1314 (TTY: 800-327-9254).
This page last updated: Dec 17, 2008
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