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Advisory Committees & Volunteer Activities

Magellan is committed to building a community-driven model of behavioral health care in Maricopa County - a model focused on recovery and resiliency as well as accountability for superior program outcomes. To deliver this promise, we established the following community advisory committees, which meet regularly to help guide our network of care. Participants, family members and advocates are encouraged to participate.

Also, be sure to check our Events page for information on upcoming meetings and events.

Committee Application  (English 42K) | Committee Application (Spanish 42K)

To learn more about an advisory committee, please click on the fact sheets below:

If you have any questions about Magellan's committees, please contact us at MagellanCommittees@MagellanHealth.com.

Adults with General Mental Health/Substance Abuse (GMHSA) Advisory Committee

The Adults with General Mental Health/Substance Abuse Advisory Committee is responsible for evaluating quality improvement issues and system standards of care for those receiving general mental health and substance abuse services. This committee gives advice to the Quality Improvement Committee, making sure new ways to improve GMH/SA services are used, and helping with community education.

The Adults with GMHSA advisory committee meeting schedule still to be determined. Please check back soon for the 2010 meeting schedule. The committee plans to meet on quarterly basis.

Date Meeting Summary
TBD TBD

Adults with SMI Advisory (SMI) Committee

The Adults with SMI Advisory Committee is responsible for evaluating quality improvement issues and system standards of care for those receiving serious mental illness services. This committee gives advice to the Quality Improvement Committee, making sure new ways to improve services for adults with serious mental illnesses are used, and helping with community education.

Date Meeting Summary
January 25, 2010
March 8, 2010
April 19, 2010
June 7, 2010
July 19, 2010
August 23, 2010
October 11, 2010
November 22, 2010

Child/Adolescent Advisory (CAA) Committee

The Child/Adolescent Advisory Committee is responsible for evaluating quality improvement issues and system standards of care for children and adolescents. This committee gives advice to the Quality Improvement Committee, making sure new ways to improve services for children and adolescents are used, and helping with community education.

Date Meeting Summary
January 12, 2010
February 9, 2010
March 9, 2010
April 4, 2010
May 11, 2010
June 8, 2010
July 13, 2010
August 10, 2010
September 14, 2010
October 12, 2010
November 9, 2010
December 14, 2010

Community Training Committee (CTC)

The Community Training Committee is responsible for making decisions regarding new training programs for the RBHA and helping Magellan improve the training that it provides to staff and the community.

Date Meeting Summary
February 10, 2010
April meeting date TBD
June meeting date TBD
August meeting date TBD
October meeting date TBD
December meeting date TBD

Cultural Competency Committee (CCC)

The Cultural Competency Committee is responsible for making sure that all Magellan services and programs deliver high quality care respecting the race, ethnicity, culture, and language preference of every person receiving services. To learn more about Magellan's dedication to cultural competency, visit our corresponding cultural competency page.

Date Meeting Summary
January 18, 2010
March 15, 2010
May 17, 2010
July 19, 2010
September 20, 2010
November 15, 2010


Customer Service Committee (CSC)

The Customer Service Committee is responsible for improving customer service throughout Magellan, including provider network organizations (PNOs) and providers. Customer service includes how Magellan handles telephone calls, people being able to access services, compliments and complaints, appeals, confidentiality issues, and customer satisfaction surveys. This committee works closely with all other committees to resolve customer service issues.

Date Meeting Summary
January 22, 2010

February 26, 2010
March 26, 2010
April 23, 2010
May 28, 2010
June 25, 2010
July 25, 2010
August 27, 2010
September 24, 2010
October 22, 2010
November 26, 2010
December 24, 2010

Evidence-Based Best Practices (EBBP) Committee

The Evidence-Based Best Practices Committee is responsible for identifying ways to provide proven services and ensuring these services are accurately executed and can be reviewed. Once a year, this committee will pick at least one "best practice" to start using in each part of the system; such as serious mental illnesses, child and adolescence, or general mental health/substance abuse; and will implement it across the entire system. 

Date Meeting Summary
February 25, 2010
May 27, 2010 
August 26, 2010 
November 25, 2010

Inter-agency Committee (IAC)

The Inter-Agency is responsible for coordinating communication and activities between the Magellan Service Center and the community-based social service agencies. This committee also acts as a connection between the Quality Improvement Committee and these agencies to ensure that information and ideas are shared and used during the quality improvement process.

Date Meeting Summary
January 11, 2010
February 8, 2010
March 8, 2010
April 12, 2010 
May 10, 2010
June 14, 2010 
July12, 2010
August 9, 2010
September 13, 2010 
October 11, 2010
November 8, 2010 
December 13, 2010 

Network Strategy Committee (NSC)

The Network Strategy Committee reviews and approves network development and network expansion functions, responds to provider terminations and availability and accessibility issues, and plans for short and long-term needs from the larger provider community and within the provider network organizations and Crisis Response Network.

Date Meeting Summary
January 28, 2010
April 29, 2010
July 29, 2010
October 28, 2010

Pharmacy and Therapeutics Committee (PTC)

The Pharmacy and Therapeutics Committee is responsible for promoting and monitoring safe and effective prescription practice.

Date Meeting Summary
January 21, 2010
March 15, 2010
July 15, 2010
October 21, 2010


Meeting summaries for this will not be posted online due to the sensitive and confidential nature of the information discussed. If you have any questions or concerns about this committee, please contact us at MagellanCommittees@MagellanHealth.com.

Prevention Advisory Committee (PAC)

This committee is responsible for evaluating Quality Improvement issues and the way the system is working to meet the needs of people receiving prevention services, giving advice to the Quality Improvement Committee on ways to improve services, making sure new ways to improve prevention services are used, and helping with community education.

Date Meeting Summary

February 1, 2010
May 3, 2010
August 8, 2010
November 1, 2010

 

Quality Improvement Committee (QIC)

The Quality Improvement Committee is responsible for monitoring and helping with quality improvement in the service delivery system. This committee also evaluates Magellan's performance and improvement in order to give advice to make positive changes. This committee reports to the Governance Board and the Magellan National Quality Committee (NQC).

Date Meeting Summary
January 22, 2010
February 26, 2010
March 26, 2010
April 23, 2010
May 28, 2010
June 25, 2010
July 23, 2010
August 27, 2010
September 24, 2010
October 22, 2010
November 26, 2010
December 24, 2010


Quality of Care Committee (QCC)

The Quality of Care Committee is responsible for addressing quality of care concerns brought forth by the chief medical officer. The committee reports its findings to the Professional Provider Review Committee and makes recommendations on ways to improve clinical performance to the Quality Improvement Committee.

Date Meeting Summary
January 21, 2010
February 18, 2010
March 18, 2010
April 15, 2010
May 20, 2010
June 17, 2010
July 15, 2010
August 19, 2010
September 16, 2010
October 21, 2010
November 18, 2010
December 16, 2010

Utilization Management Committee (UMC)

The Utilization Management committee is responsible for evaluating clinical programs and reviewing the resources available through Magellan, the provider network organizations and the providers to ensure that resources are used appropriately in order for people to receive quality services. The committee also creates rules and procedures to improve the use of services.

Date Meeting Summary
January 7, 2010
February 4, 2010
March 4, 2010
April 1, 2010
May 6, 2010
June 3, 2010
July 1, 2010
August 5, 2010
September 2, 2010
October 7, 2010
November 4, 2010
December 4, 2010

Volunteer Activities

Human Rights Committees

Human Rights Committees are made up of people who understand the needs of those with mental illness. Committee members are dedicated to promoting and protecting the rights of individuals who receive publicly funded behavioral health services. If you have questions or are interested in participating on the Human Rights Committee, please click here for more information: www.azdhs.gov/bhs/bcr

 

MY LIFE (Magellan Youth Leaders Inspiring Future Empowerment)

Please see the new Youth Involvement page for more information about MY LIFE.

 

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If you have any questions about your services, please call Magellan at (800) 564-5465, TTY (800) 424-9831. If you are in crisis, call the Maricopa Crisis Line at (800) 631-1314, TTY (800) 327-9254. For emergencies, please always dial 911.



This page last updated: Tuesday, February 02, 2010.